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Stern Center Student Staff Application 2019-20

Applications for 2019-20 for the Stern Student Center Staff are now open!

The Stern Student Center Staff provides organizational support to the Stern Student Center (SSC) through various positions including the Information Desk, Game Room staffing, 4th Floor Information Desk and Operations Crew. Staff are cross-trained to provide maximum efficiency in all areas.

Information Desk:
Greets visitors and guests to the SSC, providing customer service for the campus community.  Serves as a point of information for other on-campus offices and departments and is able to direct visitors to alternate locations; answers telephones, routes calls and messages to appropriate personnel; provides support for clients using facilities. May provide additional support for 4th floor Information Desk staff in their absence.

Game Room:
Provides support for the Game Room in the SSC.  Coordinates gaming supplies and equipment to members of the College of Charleston community.  Monitors use of the space and condition of equipment and supplies.  Responsible for cleanliness of spaces during assigned work hours. Provides reports to team leaders and supervisors on equipment conditions and needs for student use.

4th Floor Information Desk:
Provides organizational support to the Office of Student Life and Stern Center. Greets visitors to the Student Life suite and provides support for Student Organizations during business hours (9:30am-4:30pm). Accepts items for inclusion in lobby display case and creates attractive and imaginative displays to assist with the promotion of programs, events and services. Checks out tables and other equipment for students and organizations and sells tickets to events, as needed.  Collects information from student organizations and on-campus departments for distribution.  Assists in the operational day-to-day during high-traffic hours and events, including door opening requests and room setups.

Operations Crew:
Operations crews assigned on case-by-case basis for setups and high-volume days. Includes resetting of spaces, providing technology support, and may be shorter shifts. Shifts may include late-nights and weekends.

Additional Job Functions:

  • Provides high levels of customer service.
  • Ability to create a welcoming and inclusive environment.
  • Ability to work 10 – 12 hours per week (some nights and weekends required).


  • Excellent communication skills – both written and verbal.
  • Enjoys being creative and imaginative.
  • General knowledge of campus resources.
  • General knowledge regarding gaming equipment and its use (optional).
  • Ability to work autonomously with limited supervision.
  • Ability to use human relations skills to interact with individuals from a variety of backgrounds and to exhibit a positive, helpful attitude.
  • Ability to work and maintain focus in a chaotic, high-energy environment.


  • Must maintain a 2.0 cumulative GPA and be enrolled in 12 credit hours (full-time student). The only exception will be for final-semester seniors.
  • Maintain satisfactory work performance; staff receiving warnings will be eligible to return pending satisfactory performance evaluations.
  • Not be found in significant or repeated violations of the College of Charleston Student Code of Conduct.
  • Attends mandatory student staff training (week prior to first day of class in August) and regularly scheduled monthly staff meetings (Sunday’s at 2pm)
  • Demonstrates a sense of dependability regarding work hours and completion of assignments/tasks.
  • Appropriate dress and behavior within the Stern Student Center.
  • Willingness to learn as well as flexibility and adaptability to ever-changing situations.

Applications are available on CougarConnect (must be a current College of Charleston student to apply):